NEW CUSTOMER INFORMATION

· Secondary water is NOT fit to drink as it is untreated river water.  Because the water is untreated, is it not recommended that you wash your car with the water or let children play in the water.

· Secondary water is generally turned on around the middle of April and turned off in October.  A notice will be sent to your home in advance of the water being turned on so you can close your gate or ball valve.  (Closing your gate or ball valve is recommended when we are filling the secondary water mainlines because fluctuations in pressure can cause water to be forced into your system.  If your valve is open, this can result in some localized flooding.  We recommend you leave your valve closed until you are ready to start watering your landscape.)

· The gate or ball valve is the sole responsibility of the property owner.  The valve is generally located on one of the property lines and is approximately 1' behind the sidewalk (towards the house) in a green box.

· You are billed for secondary water once a year through a direct charge on your Weber County property taxes.  The charge is a flat fee based on the total square footage of your property.

IF YOU WOULD LIKE TO CHANGE THE NAME ON YOUR SECONDARY WATER ACCOUNT WITHOUT HAVING TO CALL THE OFFICE, SEND AN EMAIL INCLUDING THE NAMES ON THE ACCOUNT, THE ADDRESS, AND PHONE NUMBER.  OTHERWISE, CALL 801-825-9744 AND WE CAN CHANGE THE NAME OVER THE PHONE.



AQUATIC MACROINVERTEBRATE ISSUE

You may (or may not) have heard about the critters swimming around uninvited in our secondary water lines this year…

The pests in our secondary water system have been identified as Conchostraca, a crustacean commonly known as a clam shrimp.  Clam shrimp are found in almost every aquatic habitat and indicate the water is of good quality.  These freshwater creatures show up every year in our system, but some years are worse than others.  They are not everywhere in our system but have been found in many areas.  Experts at the Bureau of Reclamation and Utah State University Extension have taken samples from our system and identified the creature, but we have not yet learned of a safe way to alleviate the intruders without harm to other natural flora and fauna.

If you are experiencing pressure issues, the culprit is most likely a clogged filter due to other debris and possibly these shrimp.  Many property owners are not aware they have a filter (usually by their gate valve), but about 95% of properties do in fact have a filter on their system.  The best course of action you can take right now is to locate your filter, remove it, take it apart, and clean it out completely.  While the filter is removed, turn your water back on and let it run for about 3-5 minutes to flush out the water line that runs from our mainline in the street to your water service.  We have posted videos of four different types of filters and how to clean them here.

We are doing all that we can to eliminate these unwanted creatures from our system and appreciate your patience as we work through this issue.  As a reminder, it is the homeowner or tenant’s responsibility to maintain the filter or any other devices that may catch debris before it enters your sprinkling system.  Also, the source of secondary water is untreated river water which has naturally occurring aquatic and plant life which can reach your system when there are unusually high amounts in the river system.  We recommend that everyone perform regular maintenance on your filter or other devices much like you would change the filter in your furnace or vehicle.  Most in our system have enjoyed clean water for over forty years and this is a highly unusual occurrence for us.  We apologize for any inconvenience this has caused our customers.  Please contact our office at (801) 825-9744 with any questions.


BILLING INFORMATION

You are billed for secondary water once a year through a direct charge on your Weber County property taxes.  The charge is a flat fee based on the total square footage of your property.


WATERING PERMIT

Watering Permit Application

If you are planting new sod, putting down new seed, or managing an agricultural area (e.g., a fruit orchard, a hay field, etc.), the District will consider an exception on a case-by-case basis.  Please fill out a Watering Permit Application, submit it, and we will let you know when it has been reviewed.  A Watering Permit does NOT allow you to water as much as you want; restrictions and guidelines regarding watering between 10 a.m. and 6 p.m. and for excessive lengths of time must still be adhered to.  The permit allows for new sod and seed to be watered as needed to be kept moist, which is not more than 2-3 times per day.




SECONDARY WATER METER INFORMATION

In 2022, the Utah State Legislature passed House Bill 242 requiring water meters on all secondary water connections throughout the state by January 1, 2030.  Roy Water Conservancy District has applied to the Utah Board of Water Resources for a loan to be used in the construction of secondary water meters for a portion of the District's secondary water connections.  Click HERE for more information.


Please go to Utah Secondary Water Metering for the most up-to-date information.

Call or text 801-810-5886 with questions about Secondary Water Metering.


If you currently have a secondary water meter, you will receive a Water Use Report statement every month during the water season.





RESIDENTIAL SMART IRRIGATION CONTROLLERS REBATE

Weber Basin Water Conservancy District offers rebates to all residents living in Davis, Weber, Morgan, and Summit counties.  There are specific requirements for each rebate offered.  Smart controller rebates are now a flat $75 for the purchase of a qualified smart controller or the full cost of a controller for purchases less than $75.

Click HERE for more information and to go to the application for your rebate.